Payments Help Desk

ACH Debit Payments Enhance Customer Service and Build Loyalty: A Case Study

Picutre of Case Study CoverPrior to offering ACH as a payment option, retailers paid KHS Bicyclyes, an international company with $30 million in annual revenue, by check or credit card and international customers paid by wire. Notably, many U.S. customers paid KHS through Cash on Delivery (COD).

In response to customer requests, KHS began offering ACH as a payment option. 

The results surpassed KHS' expectations.

Download the case study to learn how.