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Payments Help Desk

The Elevation Blog

Robert Unger

Robert Unger
Robert Unger, AAP, is the Senior Director, Product Management and Corporate Relations with NACHA – The Electronic Payments Association. In the product role, Mr. Unger is responsible for Automated Clearing House (ACH) initiatives focused on B2B payments and ISO 20022 support, as well as consumer bill payment. He also leads NACHA’s corporate relations initiative. The purpose is to develop greater awareness of the ACH Network and NACHA in the business community, and to consult with companies on ACH Network usage.

Recent Posts

ISO 20022 Request for Payment Now Live in U.S. ACH: Simplifies B2B Remittance

Posted by Robert Unger on Apr 19, 2018 3:56:51 PM

By Rob Unger

The majority of U.S. corporations have an atrocious cash application hit rate for B2B payments, where less than 20 percent of payments are processed automatically, and applied to open invoices without manual intervention. 

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Topics: ACH Network, ACH Payments, Accounts Payable, Accounts Receivable

Seven Ways to Slay the Nightmare on Receivables Street and Rescue Cash Application

Posted by Robert Unger on Mar 30, 2018 9:56:00 AM

Authored by Robert Unger

Your sales are humming along, bills and invoices are being sent to customers and the payments are flowing back to your company, and there a lot of payments. 

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Topics: Accounts Receivable

Surcharging B2B Card Payments Makes Payment Choice Margin Neutral

Posted by Robert Unger on Mar 27, 2018 10:28:00 AM

By Robert Unger

Credit card payments are growing faster than any other payment type according to the latest Federal Reserve Payments Study, which tracks longitudinal trends in consumer and business payments. 

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Topics: Accounts Receivable

Customer Profitability: BrightStar on 5 Hidden A/R Costs That Eat Away Your Bottom-Line

Posted by Robert Unger on Mar 7, 2018 3:28:41 PM
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Topics: Accounts Receivable

Brightstar Links Accounts Receivable Automation to Customer Profitability

Posted by Robert Unger on Mar 7, 2018 3:26:03 PM

Authored By Robert Unger and Sahil Hakim

Companies large and small are clunking along with legacy receivables systems, and are challenged to improve operations and reduce costs in order-to-cash processes.  These inefficiencies increase the cost to serve customers, and erode margins on customer profitability. 

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Topics: Accounts Receivable

Good Robots and Artificial Intelligence Save Credit, Collections and Receivables Big Bucks

Posted by Robert Unger on Mar 1, 2018 9:01:21 AM

By Robert Unger

I love robot movies even though they often pit machines vs. humans. The first Terminator was not good for humans (especially if your name was Sarah Conner).  And I just recently saw the original Westworld for the first time, with Yul Brenner as the gun-slinging robot gone haywire in a western vacation village. That didn’t end well for the vacationers. No doubt, bad robots are compelling but scary.

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Topics: Accounts Receivable

Managing Payments Reduces the Cost to Serve Customers and Improves Profitability on Every Transaction

Posted by Robert Unger on Feb 22, 2018 8:55:49 AM

Authored by Robert Unger 

Do you hear that low hissing sound?  Profits are slowly leaking from companies that overlook how profitability is impacted by the way a customer pays, what information they provide, in addition to when they pay.  

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Elevation Guides Non-Proft Startup, Change the World Fund, Through the Payments Industry

Posted by Robert Unger on Oct 4, 2017 9:45:42 AM

 

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Understanding and Tracking Card Payment Acceptance Costs

Posted by Robert Unger on Aug 23, 2017 6:55:57 PM

By Robert Unger

Credit and debit card payments are surging.  The “2016 Federal Reserve Payments Study,” which has been tracking longitudinal trends in consumer and business payments, cites that: 

Payments made with general-purpose credit cards and with non-prepaid debit cards each grew faster than other payment types from 2012 to 2015, in terms of both percentage growth and growth by number.

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Topics: Payments Consulting, Receivables, Payments, payment costs, cash flow, Webinar, Electronic Payments, credit card cost, credit card cost analysis, credit card

Faster Cash Flow and Lower Payment Costs with Same Day ACH

Posted by Robert Unger on Aug 3, 2017 11:54:56 AM

“Cash is king” and Same Day ACH supports the crown!

Cash flow is the lifeblood of companies, and faster closure of accounts receivables ensures smoother operations, particularly with respect to purchases, payroll, investments, debit reduction and any other functions requiring payment.  Cash flow forecasting is one of the key metrics for most treasury departments and one of the most challenging to get right consistently. 

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Topics: ACH, Automated Clearing House, Receivables, ACH Transfer, ACH Network, Payments, Faster Payments, payables, payment costs, Same Day ACH, Treasury, cash flow

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